"I like the convenience of being able to work on the Mini MBA when I have time versus having to make time within my busy work schedule. The courses are concise and to the point. I don't have to wade through a lot of extraneous material to find the essential pieces of practical and proven information that will make me more effective in my management position."
Timothy Ebbers, Senior Operations Manager, IBM

Money-Back Quality Guarantee

If you don't find that the program helps you become more effective at your job, you can receive a refund (within 30 days of beginning your first course) for all remaining unaccessed courses.

More Proof that The Satell Center's Online Education
is superior to
Classroom Training

In August 2009, The New York Times cited a report on 99 studies of online education versus the traditional classroom experience that came to this intriguing conclusion:

"On average, students in online learning conditions performed better than those receiving face-to-face instruction."
- U.S. Department of Education

Why America's Top Organizations Rely on
The Satell Center

The Satell Center has been the
provider of choice for America's most successful organizations and their executives including Google, Apple, Coca-Cola, GE and over 90% of the Fortune 500 companies because they have found our real-world focused training for professionals produces results in a shorter time with less cost.

See a more detailed list here

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Handing Difficult Conversations (FM0041)

part of

The Human Resources advanced Executive Online Mini-MBA^® Program for Experienced Executives

Even the best administrators sometimes avoid difficult conversations with faculty and staff, hoping that problems will solve themselves. Unfortunately, problems left unaddressed usually get worse. Negative emotions in the organization have a way of spreading to others - and then you have an even more difficult problem. There are ways to respectfully and effectively handle these conversations in a way that leaves everyone happy with the result.

Valuable Takeaways You Can Apply Immediately...

You will:

Find out how to deliver criticism without creating confrontation and conflict
Eliminate the fear or discomfort of confronting employees
Prevent a worker's negative emotions from spreading to others
Discover the dos and don'ts of criticizing without trampling egos
Learn what the experts do to manage conflict – instead of having it manage you
Know how to build trust and create the most positive outcome

You will receive a frameable Advanced Executive Mini-MBA Certificate in Human Resources when you successfully complete the program.