"I like the convenience of being able to work on the Mini MBA when I have time versus having to make time within my busy work schedule. The courses are concise and to the point. I don't have to wade through a lot of extraneous material to find the essential pieces of practical and proven information that will make me more effective in my management position."
Timothy Ebbers, Senior Operations Manager, IBM

Money-Back Quality Guarantee

If you don't find that the program helps you become more effective at your job, you can receive a refund (within 30 days of beginning your first course) for all remaining unaccessed courses.

More Proof that The Satell Center's Online Education
is superior to
Classroom Training

In August 2009, The New York Times cited a report on 99 studies of online education versus the traditional classroom experience that came to this intriguing conclusion:

"On average, students in online learning conditions performed better than those receiving face-to-face instruction."
- U.S. Department of Education

Why America's Top Organizations Rely on
The Satell Center

The Satell Center has been the
provider of choice for America's most successful organizations and their executives including Google, Apple, Coca-Cola, GE and over 90% of the Fortune 500 companies because they have found our real-world focused training for professionals produces results in a shorter time with less cost.

See a more detailed list here

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Inspiring Difficult Employees: Management Skills to Affect Problem Behaviors

part of

The Strategic Leadership advanced Executive Online Mini-MBA^® Program for Experienced Executives

Have you left work frustrated by employees who are "always right," can't take constructive feedback, bully others, bring a bad attitude or big ego to work or model bad habits for others? As a leader, you need proven ways to manage these individuals in a way that actually changes behavior and creates a more productive work environment.

In this concentrated course, you'll learn why most types of discipline fail – and what actually works. Even better, you'll discover how to constructively confront employees and disarm them before they get started again.

Valuable Takeaways You Can Apply Immediately...

You will:

Learn to communicate the difference - and the link - between performance and attitude
Defuse bad behavior quickly - before it spreads to others
Deal efficiently with difficult issues - absenteeism, gossip, disloyalty, politics and more
Improve behavior standards you can easily implement and enforce
Learn strategies to counter an employee blaming the problem on you
Discover words you should never use in a verbal warning
Discover the best time and best ways to follow-up after you take action

You will receive a frameable Executive Mini-MBA Certificate in Strategic Leadership when you successfully complete the program.