"I like the convenience of being able to work on the Mini MBA when I have time versus having to make time within my busy work schedule. The courses are concise and to the point. I don't have to wade through a lot of extraneous material to find the essential pieces of practical and proven information that will make me more effective in my management position."
Timothy Ebbers, Senior Operations Manager, IBM

Money-Back Quality Guarantee

If you don't find that the program helps you become more effective at your job, you can receive a refund (within 30 days of beginning your first course) for all remaining unaccessed courses.

More Proof that The Satell Center's Online Education
is superior to
Classroom Training

In August 2009, The New York Times cited a report on 99 studies of online education versus the traditional classroom experience that came to this intriguing conclusion:

"On average, students in online learning conditions performed better than those receiving face-to-face instruction."
- U.S. Department of Education

Why America's Top Organizations Rely on
The Satell Center

The Satell Center has been the
provider of choice for America's most successful organizations and their executives including Google, Apple, Coca-Cola, GE and over 90% of the Fortune 500 companies because they have found our real-world focused training for professionals produces results in a shorter time with less cost.

See a more detailed list here

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Leadership Communication (FM0014)

part of

The Core Business Principles advanced Executive Online Mini-MBA^® for Experienced Executives

Every leader knows effective communication skills form the foundation for success. A manager's job can include interpersonal contact with a wide range of people, including superiors, direct reports, peers, customers, clients, vendors, etc. Mastering great communication skills enables you to harness the power to get work done through others!

You'll learn proven strategies to communicate with presence within groups and in one-on-one conversations.

Valuable Takeaways You Can Apply Immediately...

You will:

Avoid the most common barriers to effective communication
Keep communication channels open to foster trust
Enhance information flow – a two-way street
Communicate with urgency, not emergency
Encourage others to express contrary viewpoints without feeling embarrassed or angry
Empower others who believe they have no voice or choice
Give critical feedback without causing defensiveness
Practice "executive listening" – listening to understand the nuances
Identify the suggestion/comment/problem/complaint in another's communication
Frame and ask good questions - a vital leadership skill
Identify the strata of communication at different levels: to superiors/direct reports/peers/customers, etc.
Examine the accuracy of communication

You will receive a frameable Executive Mini-MBA Certificate in Advanced Business Practices when you successfully complete the program.