Leadership: Building Accountable Teams (FM0018)

Great managers aren't born - they're nurtured and developed. You can increase the confidence, effectiveness, enthusiasm and commitment of your key people by harnessing the power of mentorship. Empower your managers with the coaching and mentoring skills to build trust, create access, strengthen skills and model best practices - this can significantly impact your bottom line.

You'll learn the strategies to create a culture of mentorship - and this leadership ladder will enhance a high-performance atmosphere. You'll establish the appropriate frequency of contact, feedback forums, goal-setting sessions, and much more to create mutually rewarding relationships. You'll manage behaviors - not attitudes - to get employees to accept and self-implement positive behavioral changes.

Valuable Takeaways You Can Apply Immediately...

You will:

• Analyze the three levels of performers and learn the dos and don'ts of effectively coaching them
• Learn to shift the responsibility of changing bad behavior from the manager to the employee
• Affect behavior by rewarding the behaviors you want to continue
• Gain a perspective of how to lead the Millennial Generation, which has different needs from their leaders, different concepts of social relationships and new mechanisms for communications
• Identify coaching challenges and what you can do to overcome these
• Examine how to give feedback that doesn't trample egos, but rather increases performance and accountability
• Identify the rules and processes you should have in place when coaching leads to discipline